Friday, March 19, 2010.

VETERANS FOR COMMON SENSE: VA CLAIM BACKLOG, HOW MANY?

October 22, 2009 by Gordon Duff · 5 Comments 

screenhunter_15_oct._22_12.08_150How Many and For How Long are Claims Pending at VA?

Written by Bob Brewin

The Veterans Affairs Department manages a whole bunch of claims — for disability, education and even burial benefits. Until this month, the department presented data on pending claims in a relatively straightforward fashion in a spreadsheet called the Monday Morning Workload Report.But starting on Oct. 5, the Veterans Benefits Administration (VBA) said it reformatted the reports to provide a "more meaningful and transparent look" at the data. But veterans groups said the new and improved Monday Morning Workload Report does neither.     

The spiffy new format also omitted for the past three weeks data on pending education claims, which could lead anyone with even a mild case of paranoia to assume VBA was trying to hide this information due to the fact that it has botched claims processing and payments for vets going to school under the new post 9/11 GI

Bill.Katie Roberts, the VA press secretary, assures me that omission of educations claims data this month was due to a technical glitch and that information will be in the database next week.How could VBA not notice such key information was missing for almost a month?

Jerry Manar, deputy director for national veterans services at the VFW, told me that in his view the changes in the new VBA report format "seem more designed to confuse those who monitor the progress and problems at VA rather than shed fresh light on them."

Paul Sullivan, head of Veterans for Common Sense, said he found the new format "misleading and cumbersome" and does not have a grand total of all the claims pending at VA. "It’s missing two key pieces of information: How many vets are waiting [to have their claims processed] and how long are they waiting."

Manar said under the old format, VBA reported on Sept. 26 that it had 750,538 claims of all types pending at its regional offices. Under the old reporting format VBA had a total of 200,000 claims under appeal.

Under the new format, that dropped to 176,415, with no explanation for the revised number, Manar said.I guess that’s one way for the VBA to magically reduce its claims backlog: change the way it presents the data.This whole new format is about as transparent as an Abrams tank.


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Comments

5 Responses to “VETERANS FOR COMMON SENSE: VA CLAIM BACKLOG, HOW MANY?”
  1. CWO4 Gourley usa ret. says:

    Just looked at the new spread sheet , What a crock the only way those % are correct is if the over 125 is in months not days .And what happened to the RO listings?

  2. Jim Davis, Veterans-For-Change says:

    I would take this as a hint from the VA they have serious numbers to hide, and are sorely afraid those such as VFC who monitor the numbers closely would be revealing those numbers to the media sources!

    Just another fact hiding mission courtesy of the VA!

  3. Mike Bailey says:

    Figures lie and liars figure     maybe this will be a way to slow the critics down for awhile  all I know is I filed my claim in Nov 2002  and I got my BVA decision on April 7, 2009    6 years and 6 months  nice round numbers  good thing   my SSD was approved in 4 months back in 2002 or I could have been divorced and starved to death homeless while the VA played games

  4. Robert Lee Mason says:

    The Va is playing the same old game, lie and deny and hope they die. in another article iIwrote about while reviewing my case that is at BVA now, I found that the VA had accepted a case of mine back in 1969 shortly after my discharge and yet has never processed the claim. legally it is til on the books and is mentioned on my award letter of 10, Dec 97. The case involves the same issues that the VA took 30 or more years to award do to their mistakes. All of the issues I am now listed as service connected for.
    Wonder if I’ll live lonf enough to see this claim settled?????
    As far as these numbers are concerned, I’ve seen them all before with the VA NOTHING EVER CHANGES.

  5. Jim Doran says:

    How could the Washington VARO be the worst from Form 9 to BVA Hearing? The only thing Washington VARO has is the Appeals Management Center.

    Bring back the old report.

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